Cyber Learning Systems offers support via email with purchase. All items are returnable less 5% for credit card fees, $9.75 for re-packaging, plus shipping and handling cost. For all manuals that comes with CD's and software we can only accept returns on unopened packages.  By industry standard all e-books are non-returnable items.  All return items must be post marked 10 days from the shipping date.
 

If for any reason you have difficulty installing or downloading the ebook (software) email us and one of our customer support team will assist you